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9796900100

gharibihit@gmail.com

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Refund

Last updated: Thu, Sep 19, 2024

Gharibihit Full-Fledged Refund Policy



Welcome to Gharibihit! We are dedicated to providing you with the best shopping experience, including a transparent and customer-friendly refund policy. Please review the following policy carefully to understand the terms and conditions under which refunds may be issued.



Refund Eligibility



Refunds at Gharibihit are available under specific conditions, depending on the type of product purchased. Please note that all refund requests must meet the following general criteria:



1. Proof of Purchase: A valid receipt or proof of purchase is required for all refund requests.

2. Return Authorization: Refunds will only be issued for products that have been returned with prior authorization from our customer support team.

3. Condition of Items: Products must be in their original condition, unused, and in the original packaging with all accessories, manuals, and other materials included.



Categories of Refund



Refunds are categorized based on the type of product purchased:





Important Note: Before purchasing items in this category, please ensure that you fully understand the product details and specifications, as no refunds will be granted.



Standard Refund Category



For items not listed under the No Refund Category, Gharibihit offers a Standard Refund Policy. Refunds for these products will be issued under the following conditions:



- Time Frame: Refund requests must be made within 2 days of the delivery date.

- Condition: The product must be returned in its original, unused condition with all packaging, accessories, and documentation intact.

- Receipt: A valid receipt or proof of purchase must be provided.



Refund Process



To ensure a smooth and efficient refund process, please follow these steps:



1. Contact Customer Support: Reach out to our customer support team via 9796900100 or email at gharibihit@gmail.com to request a refund. Provide your order number, product details, and the reason for the refund request.



2. Return Authorization: If your refund request is approved, you will receive a return authorization number and instructions on how to return the product.



3. Return the Product: Securely package the product in its original packaging and include the return authorization number inside the package. Send the package to the return address provided by our customer support team.



4. Inspection and Approval: Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. The inspection process may take 7 business days.



5. Refund Issuance: If approved, your refund will be processed within 8 business days. The refund will be credited to your original method of payment. If the item was a gift, the refund can be issued as store credit.



Exceptions & Exclusions



- Non-Refundable Items: As mentioned under the No Refund Category, certain items are not eligible for refunds.

- Partial Refunds: In some cases, partial refunds may be issued for items that are returned in a condition different from their original state (e.g., opened packaging, missing parts).

- Shipping Costs: Shipping costs are generally non-refundable unless the refund is due to an error on our part (e.g., damaged or incorrect items).



Handling Damaged, Defective, or Incorrect Items



If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery. We will offer a full refund or replacement at no additional cost to you. Please contact our customer support team with detailed information and photos of the issue.



Store Credit



In lieu of a refund, you may choose to receive store credit, which can be used for future purchases on Gharibihit. Store credit will be issued in the form of a unique code that can be applied at checkout.



Customer Support



If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please do not hesitate to contact our customer support team:



- Phone: 9796900100

- Email: gharibihit@gmail.com

- Hours of Operation: 9AM - 6PM



Final Note



At Gharibihit, we value your satisfaction and strive to ensure that all refund requests are handled fairly and efficiently. Please keep in mind that our refund policy is designed to protect both your interests and ours. Thank you for shopping with Gharibihit!







9796900100



- Address: Shahi mohalla , Awanta bhawan ,Sgr

- Phone: 9796900100

- Email: gharibihit@gmail.com

- Hours of Operation: 9AM - 6PM